We provide shipping services through USPS. Our normal processing time is 2 - 5 business days except for weekends, holidays, and during sales when we get more orders than usual. DURING THESE PERIODS EXPECT 7 - 10 BUSINESS DAYS TO PROCESS YOUR ORDER. We apologize for the inconvenience for shipping during these times and thank you for your patience.
We process and ship orders Monday - Friday. Orders placed on Fridays after 1 pm will be processed the following business day. Once an order is received and processed an email will be sent out with tracking information. We do not ship on weekends and holidays. Please make sure your shipping address is listed correctly. Once your package has been shipped, Nature's Little Secret LLC is not responsible for lost, stolen, damaged, or delivery delay of packages. If you want signature confirmation, please contact us before your purchase.
We currently only ship to Canada and Europe. International shipping can take 2 - 3x longer than domestic shipping but we work hard to ship your order out quickly to help improve your delivery time. All international orders are shipped via UPS.
We are not responsible for taxes/VAT, customs fees, or other related fees. We are not responsible for any lost, stolen, or damaged orders.